Only 16% of Consumers Have Positive View of Auto Repair Shop Experiences
New AutoMD.com survey on how consumers view the repair shop/service center experience shows vast majority still feel overcharged, want pricing transparency, 'apples-to-apples' comparative job quotes and, most of all, a good mechanic -- and most are checking reviews and pricing online first.
CARSON, Calif., June 10, 2014 -- Most consumers (83%) continue to 'feel' overcharged in the auto repair process and rank the experience of going to the repair shop/dealership to get their car repaired on a par with going to the dentist (with women preferring the dentist), according to a new consumer survey from AutoMD.com.

After much anticipation, Better Business Bureau serving Central, Northern and Western Arizona (BBB) revealed the 2015 BBB Business Ethics Awards winners last night during its 14th annual dinner sponsored by Wells Fargo. For the first time, BBB also presented an award recognizing an individual's commitment to ethics.
