The Tempe Chamber of Commerce recently awarded Good Works Auto Repair the 2015 Small Business Excellence Award for companies who exemplify excellence in customer service, employee development, business development & community involvement. Good Works started with the mission of rectifying the bad reputation of the auto repair industry - and still maintains an impeccable standard of honest auto repair, serving primarily the Tempe, Mesa, and Scottsdale. APS was named the Large Business of the Year.

Over Three-quarters of customers that haggled were successful in negotiating a discount.

YONKERS, NY—Consumer Reports latest survey of repair service satisfaction found the odds are consumers will be more satisfied with an independent repair shop than with a franchised new-car dealership.

The one automaker that outscored the independent shops was the electric carmaker Tesla, which earned high praise for its on-time repairs, courtesy, price, quality, and overall satisfaction. But part of Tesla’s current success might be because it’s new to the market, and it has a relatively small number of customers to satisfy compared with the established luxury brands.

The survey, conducted by the Consumer Reports National Research Center in 2014, was based on subscriber satisfaction with repairs on more than 121,000 vehicles—80,000 of which were repaired at franchised dealers and more than 41,000 at independent shops.

Used Car Standouts from the 2004 through 2013 Model Years

YONKERS, NY — With prices at historic highs – even for models with high mileage and seemingly excessive wear – and with so many vehicles from which to choose, shopping for a used car can be a challenge. To help Americans choose the best used car for their money, Consumer Reports compiled a Best & Worst Used Cars list for model years 2004 through 2013.

The full report is available in Consumer Reports’ Annual Auto Issue, which is on newsstands now, and at the 2014 Autos Spotlight page on ConsumerReports.org. Highlighted are the best small cars, sedans, and SUVs available in four price ranges: from $10,000 or less up to $25,000. Each performed well in CR’s testing when new and had above-average reliability for the model years shown, based on CR’s Annual Auto Survey. And all models came standard with electronic stability control (ESC).

THURSDAY, FEBRUARY 12TH 2015
6PM – 8PM
95 North Dobson Road, Chandler AZ 85224

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Learn how to talk to a mechanic and how you can take control of your car care service and make sure you are making the best financial decisions for you! Join in on a hands-on experience to empower your decision making around vehicle repairs! Come and learn from car care media expert, Frank Leutz, COO of Desert Car Care of Chandler and President of Phoenix Automotive Service Association.

By giving your vehicle a little more attention now, you’ll avoid the heartbreak and unplanned expense of car trouble down the road. The non-profit Car Care Council recommends a little tender loving auto care this Valentine’s Day and beyond.

• Check the battery and replace if necessary. Make sure the connection is clean, tight and corrosion-free.
• Check the tires, including tire pressure and tread. Uneven wear indicates a need for wheel alignment. Tires should also be checked for bulges and bald spots.
• Check the hoses and belts to make sure they are not cracked, brittle, frayed, loose or showing signs of excessive wear.
• Check all fluids, including engine oil, power steering, brake and transmission, as well as windshield washer solvent and antifreeze/coolant.
• Check engine performance to make sure the engine delivers the best balance of power and fuel economy, and produces the lowest level of emissions.
• Check the steering and suspension system annually including shock absorbers, struts and chassis parts such as ball joints, tie rod ends and other related components.