Identifying Quality Oil Change Services and Effective Complaining

Bumper to Bumper Radio, the car guys on KTAR, 92.3 FM in Phoenix, AZ, broadcast every Saturday from 11:00 am to noon. On this show, Matt Allen of Virginia Auto Service in Phoenix, AZ talks about how to communicate with your service advisors if you feel they haven't met your expectations. Also on this show:  

• How to handle an auto repair shop when you receive a bad repair or service
• Toyota Tacoma: At 120k miles, should I be considering a fuel injection flush?
• Nissan Altima: Why did my brake, battery, and service engine light come on at the same time?
• 2003 Land Rover Discovery: Is there a shop you would recommend for my vehicle if I'm noticing a misfire?
• 2002 Ford F150: Is there a problem with my truck's fuel pressure?
• 1997 Chevrolet S10: Why is my truck struggling to start intermittently?

Cars talked about on this show are the Toyota Tacoma, Nissan Altima, 2003 Land Rover Discovery, 2002 Ford F150, and the 1997 Chevrolet S10.