True or false: Until your vehicle is out-of-warranty, it must be serviced by the new car dealer or the factory warranty will be void.
Although you may have answered “true,” the correct answer is “false.”
It’s the law that independent repair shops can provide the services to maintain your new car warranty. Consumers are protected by the Magnuson-Moss Warranty Act, enforced by the Federal Trade Commission (FTC), which prohibits a manufacturer from voiding the vehicle warranty because service was done by a non-dealer.