Virginia Auto Service Testimonials

Virginia Auto Service is owned by Bumper to Bumper Radio co-host Matt Allen and is an award-winning independent auto repair shop located in the heart of Central Phoenix, Arizona.

Virginia Auto Service has been providing top quality auto repair services in downtown Phoenix for over 22 years.

Their numerous awards include MotorAge Magazine “Top Shop,” (twice!)  Arizona Central Reader’s Choice for Best Auto Repair, and the Phoenix Chamber of Commerce Business of the Year Award.

What People Are Saying About Virginia Auto Service

"Awesome service. Prompt, reasonably priced, honest and straight forward. They really stand out in the their industry."
- Dani L

"Matt, Robert and the staff are always a pleasure, fully explaining problems needing immediate attention and those that may need attention in the future. They keep me informed of progress and have repairs complete on schedule."
- Bob L
Virginia Auto Service Arizona Reviews | Phoenix AZ Auto Repair Shop
"My car is 14 years old now and VA auto has been helping me take care of it since I bought it. I like the fact that I see the same faces across the years and that they have a nice camaraderie with each other. They have always been friendly and kind to me as well. Thanks! :)"
- Gina L

"Top notch service-friendly-knowledgeable-this is the place for your vehicle."
- Don W

"Excellent service even though I knew there were other issues to be fixed with my car they only fixed what I asked! A++ in my book for a job well done!"
- Anonymous

"Virginia auto has always done an excellent job on service and repairs for my Honda accord. They are very thurough and you can trust them."
- Leslie M

"Accommodating with my schedule was the major plus. Then they completed the work within the time frame stated and it was a job well done. The cost was reasonable and the communication was excellent. Thanks."
- Anonymous

"Typical take advantage of someone stuck from another city scenario. We got charged for an estimate and had to pay more for no work to be done than towing the car over 100 miles to our regular shop. In total we paid our normal shop half of their estimate including the tow and the $150 they charged just to look at it."
- Adrean W

"Excellent service, very knowledgeable, and provided the service in a timely manor. The service manager kept me abreast of what they were doing to solve the problem."
- Carl D

"I have been a customer for years. AAA recommended you and I have been coming here ever since."
- Gail F

"Virginia Auto Service is always helpful. Thanks for getting me out of a jam."
- John D

"I love the computer generated reminder sticker in the window. See you in 3000 miles."
- Tim N

"I have always been happy with you guys. You are honest and I am a customer for life."
- Nicholas M

"I have been a customer for more than 8 years. They prove over and over again they are trustworthy, reliable and do excellent work. In fact, they do such a good job and care so much for their customers, I even referred my boss."
- Domenica C

"I was one of Virginia Auto Service’s first customers back in 1995. I have come back year after year for all the personal touches and excellent service. In fact, I have referred everyone from my office to Virginia Auto Service and plan to be a customer for many years to come!"
- Patty H

"It’s always a pleasure to take my car in, thanks!"
- Robert H

"I have used Virginia Auto Service for many years. They are always helpful and honest. I depend on them to tell me the truth and Tim is just a terrific guy to deal with."
- Betty G

"The boys at Virginia Auto Service have been taking care of me and my vehicles since 1995. My other mechanic closed and referred me to Matt and his team. I know my Red Ford Mustang was as special to them as it was to me. In fact, one time I had an emissions problem and not only did they fix the problem, but they took the car in for the emissions test to save me a trip. They always do something extra to surprise me. I have never had a complaint and have been 110% completely satisfied. Those boys are just a delight."
- Miriom G

"Matt and Tim have taken care of my cars for over 10 years. The people at Virginia auto are always polite, friendly and easy to deal with. I always recommend them to my friends and anyone else in the downtown area."
- Cord D

"We have brought the fleet of vans from Saint Mary’s High School to Virginia Auto Service for more than 13 years. In that time, we have several stories of how Matt and his team went above and beyond traditional service for us. From the time they came to the school to fix one of our school buses in a crunch to the time we thought we had a major problem with a van and they made a minor adjustment and saved us a ton of money. All maintenance, service and repairs are done by Virginia Auto Service and we are always very satisfied. The consistent service, honesty and dependability even passes regular budget committee reviews. We wouldn’t go anywhere else."
- Frank A, Director St. Mary’s Gym

Bumper Audio Clip of the Week

Bumper to Bumper Radio answers a listener's question regarding their cold air intake.