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Drive in anxious and cruise out confident with the best automotive information for your vehicle! Tune in to KTAR News 92.3 every Saturday from 11 a.m. to noon as Matt Allen helps listeners with their car problems. The show call in number is 602-277-5827.


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Looking for the right repair shop for your vehicle? The non-profit Car Care Council recommends asking a few simple questions to help identify an auto repair shop to properly care for one of your most valuable assets.

  • Does the business employ ASE-certified technicians? Credentials and affiliations are indicators of professionalism and the management’s commitment to training and education.
  • Is the shop and customer waiting area clean and organized? Cleanliness and organization are signs of a well-run business.
  • Are customers greeted and treated in a friendly and respectful manner? Many auto repair businesses excel in the area of customer service and satisfaction. A simple phone call to the shop to inquire about their services can give you a glimpse of how they treat customers.
  • Does the business provide a written estimate? The business should complete a written estimate and request your signature prior to starting any repairs on your car.
  • Does the business offer a warranty? Most auto repair businesses offer a warranty on parts and labor and the warranty is usually in writing or posted in the waiting area.
  • Does the business have a list of satisfied customers or references that it is willing to give you? Satisfied customers and recommendations from family, friends and neighbors are helpful in finding a good shop. Many auto repair facilities also have company websites that are worth checking out as they often include testimonials and additional information about the business.

“If you want to add more years to the relationship between you and your car, give it some extra TLC,”said Rich White, executive director, Car Care Council. “There’s no debating the value of preventive maintenance to keep your car running efficiently. By showing your car a little love now, you’ll avoid the heartbreak and unexpected expense of car trouble down the road.”

The Car Care Council recommends treating your vehicle to a little extra attention with these easy steps.

What Kind of Damage Does a Pothole Cause to Your Car?Don’t look now, but you’re probably about to hit another pothole.

Drivers know immediately when they hit a pothole, but what they don’t know is if their vehicle has been damaged in the process. While tires and wheels can be visually checked, potholes can also cause considerable damage to the steering, suspension and alignment systems that you just can’t see.

Motorists will spend nearly $5 billion on car repairs from damage caused by potholes, according to a recent report by WJLA-TV in Washington D.C. The U.S. PIRG Education Fund and the American Association of State Highway and Transportation Officials (AASHTO) estimate that poor road conditions cost the average motorist around $335 a year.

Can Your Car Make Your Allergies Worse?Spring will be in the air and with it comes pollen, dust and pollutants that are drawn inside vehicles through air conditioning and ventilation systems. 

Cabin air filters clean the incoming air, removing allergens, and should be replaced regularly, says the Car Care Council.

“A dirty or clogged cabin air filter can cause contaminants to become so concentrated in the cabin that passengers actually breathe in more fumes and particles when riding in the car than when walking down the street,” said Rich White, executive director, Car Care Council. “With allergy season quickly approaching, replacing the cabin air filter is a simple way for you and your passengers to breathe easier while driving.”

Simple Things You Can Do to Make Your Car More Environmentally FriendlyPerforming basic vehicle maintenance will not only help protect the environment, but will also keep more “green” in your wallet, says the non-profit Car Care Council.

“To be car care aware, you just need to be proactive,” said Rich White, executive director, Car Care Council. “By following a few simple steps from the Car Care Council, you can drive smart, save money and be green.”

Bumper Audio Clip of the Week

Bumper to Bumper Radio helps a listener who suspects there is a fuel blockage issue with her Kia.