H & I Automotive Gilbert Testimonials


Since 2009, H & I Automotive in Gilbert, AZ has provided the region with top-quality automotive repairs and detailing. They dedicate themselves to providing the best service at affordable rates for all makes and models of vehicles. Owner, Spencer Doucet is a GM World-Class Technician, Infiniti Master Technician who will ensure your vehicle is repaired correctly the first time.

What People Are Saying About H & I Automotive

"Used H&I as a referral from KTAR's Bumper to Bumper radio program. Pricing was very fair. I'll use them again."
-William A

"Can't say enough about these guys. They are not cheap. Because they are honest. If it needs to be fixed today they say so. If it can wait there is no pressure to fix, they inform you of what and when they think it is best to be done. It's going on 10 years of my referrals and my patronage. Mesa store is the awesome also. Spencer the owner deserves this new store in Gilbert. Congratulations!"
-Mark J

"I appreciated the time taken answering my many questions; the friendliness of the staff including the mechanic; the professionalism, detailed report and discussion of preventive maintenance. In addition, as I waited in the comfortable front lobby, I overheard conversations with employees, vendors, and customers, handled with great respect. They presented integrity and trustworthiness."
-Felicia H

"Promptness in getting an appointment, worked with me on getting the service I needed, I like how things are explained and feedback given."
-Tom R

"So happy to have stumbled upon this automotive shop! I was able to get a same day appointment for an oil change. Very friendly, honest staff and reasonably priced services! I love that they sent a digital inspection of my car (including pictures of the areas of concern or repairs needed) via text message and did not try to force the suggested services. I will definitely be back! Thanks H&I Automotive!"
-Jennifer H

"Excellent service. After doing initial review of my car reviewed with me what they found and recommended what services they would perform if it was their car. They did a great job of keeping me updated on the progress of my car. Wonderful experience I will be back. Felt good to find an automotive shop where I didn't feel like they were trying to take advantage of me."
-Heather C

"This was the best automotive experience I've ever had. This is a business that values customer service.. Taking your car to the shop is something that is usually stressful . I actually left there feeling great about spending nearly $1000 on my car (shocking I know.) Great job guys! I will never go anywhere else. Thank you for such a great experience!"
-Michelle K

"This is my new favorite auto service center! It is so refreshing to have a normal oil change performed without being pressured to buy services that you don't immediately need, nor can afford, right now. Even though they did a thorough job in evaluating my Odyssey, no one EVER pushed me to have the recommended services performed after I said "not at this time". They respect the notion that "no means no", LOL. I dealt with John and Drew and couldn't have been happier! Both of them are awesome professionals in their field. I'll definitely take my Odyssey back to them and will be recommending them to my friends and family. :-)"
-Lynn C

"This was the best automotive experience I've ever had. This is a business that values customer service. Taking your car to the shop is something that is usually stressful. I actually left there feeling great about spending nearly $1000 on my car (shocking I know.) Great job guys! I will never go anywhere else. Thank you for such a great experience!"
-Michelle K

"Communication was excellent. Jon is a perfect example of how an auto shop should handle its customers."
-Kimberly C

"Very thorough inspection, great communication, reasonably priced."
-Tim W

Love the text message with link to vehicle inspection report that includes pictures. I love supporting small, local businesses when I can, and from what I can tell so far, this is a good one!
-Andrea R.

So happy to have stumbled upon this automotive shop! I was able to get a same day appointment for an oil change. Very friendly, honest staff and reasonably priced services! I love that they sent a digital inspection of my car (including pictures of the areas of concern or repairs needed) via text message and did not try to force the suggested services. I will definitely be back! Thanks H&I Automotive!
-Jennifer H.

"They inform you what they found wrong and show you a picture of the problem. They also show you items that may require fixing in the near future. They are friendly and do excellent work."
-Harold D.
 
"Awesome customer service, great communication and a detailed vehicle report which is accessible online. Go here for vehicle maintenance!"
-Rob D.
 
"All and all I was happy. I was offered a ride home on the house but chose to stay and wait. Clean shop all around! Very inviting."
-Don F.
 
"Very professional organization, clean shop and knowledgeable staff. Would highly recommend. Have found my new mechanics."
-Deanna F.
 
"John was great to work with as my service manager and was very informed about what needed to happen with my truck and very thorough and accommodating! Love the customer service and my truck works great now!"
-Darla F.
 
"Honest and friendly! Will always get my automotive business!!"
-Jim M.

"Taking your vehicle here is a great idea. The guys are straight up with you and show you the details of what's going on with your ride. They take before and after pictures of everything they do so that you don't have to worry about being ripped off. I highly recommend giving thus place a try."
-Hagen

"Since I made the switch to H & I I have had nothing but great experiences with them. They've maintained and repaired all of my vehicles with great care and honestly."
-Scott

"This place rocks. Spencer, Chris and the entire staff here know how to treat their customers right. Their name says it all... Honest & Integrity. Keep up the good work guys."
-Brett

"H & I Automotive lives up to the highest standards. They did excellent work at an affordable price, and even delivered our vehicle back to us."
-Julee

"Awesome service! Friendly, honest, and quality work. I highly recommend this company."
-Ann

"I have being going to H & I since the day they opened and nothing has changed. Every time I am there I am greeted by a friendly face. Come here once and you will have your mechanic team for life!"
-Chris

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